Privacy Policy

Chenai Capital Ltd is committed to safeguarding the privacy of its clients, partners, and website visitors. This Privacy Policy explains how we collect, use, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable laws.

Who We Are

Chenai Capital Ltd is a UK-based financial consulting and property investment firm. We are registered in the UK under Company Registration 14719513. Our Founder & CFO, Miss. Chenai Bvunzawabaya, holds a valid professional registration with the Association of Chartered Certified Accountants (ACCA Global), demonstrating her commitment to ethical consulting standards.

Chenai Capital LTD is also a registered firm with the Association of Chartered Certified Accountants (ACCA Global) and holds a current ACCA Practising Certificate with Certificate number 24612684. Under ACCA’s practising rules, we adhere to rigorous professional ethics, continuing professional development, and strict quality controls. For more on ACCA’s practising requirements, see the ACCA Global Professional Accountants Practising guide at accaglobal.com.

Chenai Capital LTD respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

  • Visit our website 

  • Subscribe to or download our newsletter 

  • Complete a contact or consultation request form

  • Interact with us by email or social media

Please read this policy carefully. By using our services or submitting your personal data, you agree to the practices described here.

  1. Information We Collect

a. Personal Data You Provide

  • Contact Information: name, email address, phone number

  • Professional Details: company name, job title, industry, revenue band

  • Content Submissions: comments, survey responses, or files you upload

b. Automatically Collected Data

  • Usage Data: pages visited, time stamps, click patterns, referring URLs

  • Device Data: IP address, browser type/version, operating system, device identifiers

  • Cookies & Tracking: small data files stored on your device to support functionality and analytics

2. How We Use Your Information

We use your data to:

  • Deliver and personalise our newsletter, content, and services

  • Respond to your inquiries and schedule consultations

  • Understand how you use our website and improve its functionality

  • Comply with legal obligations and prevent fraud or abuse

  • Send occasional marketing emails about new services, events, or insights (you can opt out at any time)

3. Cookies & Analytics

We use cookies and similar technologies to improve your experience, remember preferences, and track site usage. You can disable cookies in your browser, but this may affect site functionality. We also use tools like Google Analytics to gather anonymous usage data.

4. Sharing & Disclosure

We do not sell or rent your personal data. We may share information with:

  • Service Providers: Mailchimp, website hosts, analytics platforms, and other vendors who help us operate our business.

  • Legal Authorities: when required by law or to protect our rights.

  • Business Transfers: in connection with a merger, sale, or acquisition of all or part of our business - any new owner will be bound by this policy.

All third parties we engage are contractually required to safeguard your data and use it only for the purposes we specify.

5. Data Protection and Security

We use industry-standard measures like encryption, secure access, and regular checks to protect your data. Only authorized staff can access it. However, no system is completely secure, so we can't guarantee absolute protection.

Chenai Capital Ltd is registered with the UK Information Commissioner’s Office (ICO) under reference ZB612541, the UK’s independent authority set up to uphold information rights and promote data privacy for individuals, demonstrating our compliance with UK GDPR and the Data Protection Act 2018. You can verify our registration or learn more about the ICO’s role at https://ico.org.uk.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you

  • Rectify inaccurate or incomplete data

  • Erase your data (the “right to be forgotten”)

  • Restrict or object to certain processing activities

  • Withdraw consent to marketing communications at any time

To exercise any of these rights, please contact us at hello@chenaicapital.co.uk. We will respond promptly, in accordance with applicable law.

7. Retention Period

We keep your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. After that, we securely delete or anonymise it.

8. International Transfers

Your data may be processed in the UK and other countries where our providers operate. By submitting it, you consent to these transfers. We take steps to protect your data under this policy and relevant laws.

10. Updates to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. The “Last updated” date at the top indicates when this policy was most recently revised. We encourage you to review it regularly.

Contact Us

If you have questions about this policy or our data practices, please contact us at. Thank you for trusting Chenai Capital LTD, we’re committed to handling your information with care and respect.

Last Updated: May 2025